frequently asked questions
Yes, we accept swab samples from hospitals/centers. Please inform us at least 3 days prior since this will depend on the lab’s capacity per day. Send formal requests to: [email protected]
Transporting the samples must follow the “Basic Triple Packaging System” as outlined by the WHO: All samples should be transported in an ice box. If not for immediate transport, samples may remain in -4C conditions for no longer than 4 days before being sent to our lab for processing.
No, we currently don’t perform the swab collection. We are a non-hospital based facility (NHB) that accepts samples from centers/hospitals.
But if you live within 500m of UP Diliman, you may have yourself swabbed at the University Health Service for free, provided that you are symptomatic or were exposed to a known case of COVID-19.
All COVID-19 RT-PCR tests are performed free of charge for patients eligible for testing based on DOH guidelines, as well as all COVID-19 cases requiring repeat testing.
Yes. Kindly refer to PhilHealth Circular 2020-0010 “Benefit package for testing for SARS-CoV-2”.
No. Swabs and VTM are provided by the requestor.
Viral Transport Media or VTM is used for storage, collection, transport, maintenance and long-term freeze storage of clinical specimens w/c maintains organism viability for 48 hours at room or refrigerated temperature.
No. PGC conducts testing but does not sell test kits. For COVID-19 Kit inquiries, please contact Manila HealthTek Inc. at 0917 704 1396.
There are two types of “Rapid” tests: Rapid RT-PCR testing, also known as “GeneXpert Testing” and Rapid Antibody (IgM/IgG) testing.
PGC does not perform either of these tests, but be aware that the only validated method for confirming cases is the RT-PCR and Rapid RT-PCR methods.
Rapid Antibody testing is susceptible to high false positive or false negative rates depending on the stage of illness if someone has COVID-19, so it is not reliable as a screening test.