frequently asked questions

Yes. Inform us at least 3 days prior since this will depend on the lab’s capacity per day. Send formal requests to: [email protected]

Transporting the samples must follow the “Basic Triple Packaging System” as outlined by the WHO: All samples should be transported in an ice box. If not for immediate transport, samples may remain in -4C conditions for no longer than 4 days before being sent to our lab for processing.

All COVID-19 RT-PCR tests are performed free of charge for patients eligible for testing based on DOH guidelines, as well as all COVID-19 cases requiring repeat testing.

No. Swabs and VTM are provided by the requestor.

Viral Transport Media or VTM is used for storage, collection, transport, maintenance and long-term freeze storage of clinical specimens w/c maintains organism viability for 48 hours at room or refrigerated temperature.

No. PGC conducts testing but does not sell test kits. For COVID-19 Kit inquiries, please contact Manila HealthTek Inc. at 0917 704 1396.

For COVID-19 test concerns, you may contact us at 8981-8625 / 8981-8500 local 4713 or email [email protected].